Retreat Away is committed to safeguarding your privacy. This Privacy Policy outlines what information we collect, how we collect it, and what we do with it.
Data Protection
We observe the requirements of the EU General Data Protection Regulation (GDPR) in respect of all personal data held by us at any time. This means that data is only used for the specific purposes for which it was collected. The data we collect is not disclosed to third parties without the consent of the individual whom it is about, unless there is legislation or other overriding legitimate reason to share the information (e.g. the prevention or detection of crime, or the Civil Aviation Authority (CAA)). Please be aware that data protection outside the European Economic Area (EEA) in certain destinations may not be as strong as the legal requirements in the UK.
We will not use any personal data relating to you, which we hold at any time for any purpose other than in connection with your booking and to inform you of relevant available offers. We will not pass on such data to third parties save where this is necessary in connection with the performance by us of our contract with you or as otherwise authorised by you. If you do not wish to receive our newsletters, you can simply click on the appropriate unsubscribe button.
Privacy Act 1988
Retreat Away respects your privacy and is committed to protect the personal information that you share with us. The following policy discusses how Retreat Away manages your personal information. Retreat Away complies with the provisions of the Privacy Act 1988 (also sometimes referred to as the Privacy Principles Act or the Personal Information Privacy Principles Act) in dealing with its customers.
We reserve the right to modify or amend this policy at any time and for any reason. Any material changes to this privacy policy will be posted prior to their implementation.
Information we collect
Your information will include details such as your name, address, telephone number, email address, special needs, dietary requirements or disabilities as required for any booking you wish to make. This includes information gathered from you about other persons on your booking. This information is collected upon enquiry, any form of contact to us or by booking a holiday. If you book a holiday to include other members of a party, it is your responsibility to ensure that those members are aware of the content of our Privacy Policy. We may disclose your information if it is obligatory to do so to fulfil your booking. The information may also be required by public authorities including customs, immigration and border control at applicable points of departure and/or arrival, as well as security/credit agencies.
In running and maintaining our website we may collect and process the following data about you:
- Information about your use of our site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data.
Use of Cookies
Cookies provide information regarding the computer used by a visitor. We may use cookies where appropriate to gather information about your computer in order to assist us in improving our website.
We may gather information about your general internet use by using this function. Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. Such information will not identify you personally – it is statistical data only. You can adjust the settings on your computer to decline any cookies if you wish. This can easily be done by activating the reject cookies setting on your computer.
Retreat Away may link to other websites which we are not in control of, and thus you must ensure to check the privacy policies of these sites.
Use of your information
We use the information that we collect from you to provide our services to you. In addition to this we may use the information for one or more of the following purposes:
- To provide information to you that you request from us relating to our products or services.
- To provide information to you relating to other Health and Fitness Travel products that may be of interest to you.
- To inform you of any changes to our website, services or goods and products.
Storing your personal data
Any information you have given us is stored securely; away from the hands of third parties and those with unauthorised access.
Access to information
In accordance with the EU General Data Protection Regulation (GDPR) you have the right to access any information that we hold relating to you.
Contacting us
Please do not hesitate to contact us regarding any matter relating to this Privacy Policy.
Changes to this Policy
Any changes made to this Privacy Policy will be updated on this page.